Terms and Conditions
Estimates and Quotations
Estimates and quotations are based on the clients brief and the specifications indicated. Provided the project goes ahead on this basis, these costs become fixed.
However, changes to the agreed specification before and during the project, or any client modifications and requests for additional work not budgeted for, may incur additional charges.
These will be identified and discussed with the client before proceeding. Our fees are fixed for one month from date of estimate.
For print, paper prices fluctuate and as such are subject to change up to placing of an order. We will advise the client of any changes and re-quote as necessary.
Written confirmation accepting our estimate or a purchase order is required before work can commence, quoting our estimate or quotation number.
The client will be required to approve and sign off agreed scope of consultancy. Any designs, copy, artwork and proofs will require client sign off before final printing can begin.
We will take reasonable precaution to ensure accuracy of text and visual materials, but ultimate responsibility for sign off lies with the client.
Appointments and Deliveries
We make every effort to keep appointments and we understand your time is also precious. We will make all reasonable attempts to arrive with you on time. If due to unforeseen circumstances, adverse weather etc., we are forced to delay or reschedule our appointments we can accept no responsibility for any losses you may incur under these circumstances.
We will make every effort to ensure all delivery deadlines are met and goods are received in good order. However, we accept no responsibility for any loss arising from third party delays or damage to goods in transit.
We raise an agreed deposit invoice, usually of between 25-50% of projected fees upon acceptance and then at agreed milestones until completion.
Our payment terms are 14 days net. High Growth Knowledge Company reserves the right to charge interest on outstanding accounts at 2% above bank base rate. Any expenses we charge are at the HMRC approved rate and we pass on third party costs at cost (or agree fees by prior arrangement). We never commit the client to third party cost without first gaining their approval.
If a project is discontinued for whatever reason, all fees and our supplier costs will be payable in full for the work completed to date.
All queries regarding invoices should be brought to our attention within 14 days of receipt of invoice.
VAT is charged where applicable at the appropriate rate.
The copyright of the client selected/used designs, domain names originated by HGKC will be transferred to the client on full payment of our fees and costs unless otherwise agreed by a usage licence. Copyright of designs that are not selected/used remain with High Growth Knowledge Company unless otherwise agreed. Copyright and usage fees for photography and illustrations are subject to separate agreement between the client and High Growth Knowledge Company and/or the artist.
High Growth Knowledge Company will not knowingly infringe any third party rights and assume that all material supplied by the client does not infringe third party rights. High Growth Knowledge Company restricts contractual and general law liability to the amount received under the contract and liability in tort to the amount recoverable under insurances from time to time.
There is a mutual obligation by all parties concerned to preserve confidential information.
High Growth Knowledge Company will not publicise work produced for clients that may identify any individual or organisation without their express prior authorisation.